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Petit Palace Chueca, Madrid
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Key details
About the Hotel
Hortaleza, 3,
Madrid,
Spain,
28004,
Community of Madrid
The Petit Palace Chueca is a 3-star hotel ideally located in the vibrant Chueca neighborhood, known as Europe's most famous LGBTQ district. The hotel offers unique amenities such as free bicycle rentals and a complimentary MIFI service. Its proximity to Gran Vía makes it an excellent base for exploring cultural attractions and trendy venues in Madrid.
Location
Located just off Gran Vía, Petit Palace Chueca is within easy walking distance of major attractions such as Puerta del Sol and several local theaters. The Chueca area is known for its vibrant lifestyle, trendy shops, and diverse cultural experiences. Public transportation links are readily available, making it easy to navigate the city.
Rooms
The rooms at Petit Palace Chueca are modern and well-appointed, featuring free Wi-Fi, a work desk, and complimentary water. A family room option accommodates up to four guests with a double bed and bunk beds, making it suitable for families with children. Superior double rooms provide an added charm with a private terrace and views of the city.
Eat & Drink
Guests can enjoy a healthy breakfast buffet that includes a variety of fresh fruits, yogurt, and juices, designed to energize them for a day of exploring. The hotel's café offers light meals and beverages, with large windows showcasing the lively neighborhood atmosphere. There are also many nearby restaurants and bars to explore diverse culinary offerings.
Leisure & Business
The hotel features a coworking area in the lobby, providing a space for business travelers to work efficiently. Additionally, guests can rent bicycles for free to explore the area. A 24-hour reception and the option for late check-out enhance the convenience for both leisure and business guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Charming Coffee Bar
“The coffee bar downstairs was a delightful spot to relax, offering an inviting ambiance and great coffee.” view full review
Great Parking Deal
“I appreciated the discounted parking at the associated garage, which made our arrival and departure smooth and stress-free.” view full review
Reliable WiFi
“The WiFi connectivity was impressive and reliable, allowing me to easily work from my room without any interruptions.” view full review
Bright and Clean Room
“My room was spacious and bright, impeccably clean, and the bed provided a wonderful night's sleep.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Key card access
Services
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Heating
Mini-bar
Patio
Ironing facilities
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
Hortaleza, 3,
Madrid,
Spain,
28004,
Community of Madrid
Map view
street view
Hortaleza, 3,
Madrid,
Spain,
28004,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.3
km
Square
Plaza Mayor
840 m
Palace
Royal Palace of Madrid
1.4
km
Plaza de la Independencia
Parque del Retiro
1.2
km
Museum
Museo Nacional Thyssen-Bornemisza
940 m
Park
El Retiro Park
1.2
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.7
km
Public Building
Cybele Palace
980 m
Museum
Plaza de Cibeles
860 m
Calle Ponzano tapas
2.4
km
Church
Real Basilica de San Francisco el Grande
1.8
km
Garden
Royal Botanical Garden of Madrid
1.4
km
Museum
Museo de Historia de Madrid
680 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
600 m
Square
Plaza de Santa Ana
800 m
Opposite Palacio Real
Plaza de Oriente
790 m
Paseo del Pintor Rosales
Templo de Debod
1.7
km
Theatre
Teatro Real
930 m
Library
Museum of the National Library
1.1
km
Museum
CaixaForum Madrid
1.5
km
Museum
National Archaeological Museum
1.4
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
900 m
Church
Catedral de Sta Maria la Real de la Almudena
1.5
km
Museum
Museo Sorolla
1.9
km
Park
Neptune Fountain
980 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.2
km
Calle de Ferraz
Temple of Debod
2.9
km
Nearby
Casino
Gran Via
60 m
Square
Puerta del Sol
510 m
Calle Alcala 42
Circulo de Bellas Artes
490 m
Restaurants
Museo del Jamon
690 m
Carrera San Jeronimo 6 Calle De La Victoria
Pizzeria Vesuvio -Hortaleza
40 m
Calle Hortaleza 4
Papizza Callao
40 m
Calle Gran Via 46 Calle Gran Vía 46
Cereal Hunters Cafe
50 m
Calle Mejia Lequerica 14
The Good Burger
70 m
Calle Gran Via 22
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining
Maintenance issues
7.6/10
Very good
Rooms
6.9
Location
8.6
Service
8.1
Dining
7.5
Guest reviews
7.6/10
based on 12 reviews
4/5
based on 1305 reviews
8.4
8.4/10 based on 2869 reviews
#37 of 482 hotels in Madrid based on Tripadvisor
Francis
United Kingdom,
May
2024
8.0/10
My stay at the hotel was a mixed experience. The rooms were surprisingly soundproof, considering Madrid's lively nightlife, but a bit small for the comfort. The staff was friendly and accommodating, making communication easy. The location was superb for exploring the city, although some maintenance issues were noticeable. The dining options were fresh but limited in choice.
Rooms
8.0
The rooms were comfortable and surprisingly soundproof, given Madrid's boisterous nightlife. However, they were a bit small, with a double bed squeezed into a single room.
Service
9.0
The staff was both friendly and helpful. They were accommodating, making communication easy in both English and Spanish.
Location
9.0
The hotel's location was perfect, very central, and within walking distance to many attractions in Madrid. It was right next to the Gran Via station, making it convenient for exploring the city.
Dining
7.0
The dining experience offered fresh and plentiful options, but the staff lacked interaction with guests and the choices were somewhat limited.
Facilities
7.0
The hotel offered standard facilities, but some areas needed better maintenance.
Great location
Limited dining
Jason
United Kingdom,
May
2024
6.0/10
The hotel is conveniently located right off the vibrant Grand Via in Madrid, making it easy to explore the city. The rooms, though facing the busy Calle Hortaleza, were small and could be challenging to navigate at busy times. The service was overall friendly and helpful, with some minor lapses in attention. Dining options were limited, and staff interaction could be improved. Despite some drawbacks, the central location and safety of the area are definite advantages.
Rooms
5.0
The rooms facing Calle Hortaleza were small and cramped, with a questionable layout that made it challenging for guests to move around, especially during peak times.
Service
7.0
The staff, especially the receptionist, were helpful and friendly, though there were instances where attention to detail was lacking.
Location
8.0
The hotel's central location off the Grand Via in Madrid offers easy access to various attractions, providing a vibrant and safe environment to explore the city.
Dining
5.0
The dining experience was subpar, with limited options and slow service, detracting from the overall guest experience.
Facilities
6.0
Facilities were decent, but there were some concerns about safety and maintenance, notably wet stairs making it hazardous for guests.
Central Location
Cramped Rooms
Sandra
United States,
March
2024
7.6/10
The hotel provided a nice and comfortable stay with very good beds and a fantastic shower for my 3-night visit, facing the quiet back yard. The service was fantastic, offering a warm welcome and attentive assistance. The location was great for walking everywhere near the busy central area, although it wasn't so quiet at night. The dining experience was good but could have more variety, and the facilities were well-kept.
Rooms
8.0
The rooms were perfect, equipped with everything I needed for a cozy stay.
Service
9.0
The service was very helpful and the staff were friendly and welcoming.
Location
7.0
Dining
6.0
The dining was good but could be more elaborated with variety.
Facilities
8.0
The facilities were good and well-maintained.
Victoria
United Kingdom,
February
2024
6.8/10
The hotel is located on a small but noisy street, offering spacious rooms ideal for families, though the bunk bed setup may not be ideal for everyone. The service was a mix of friendly and rude experiences. The location is excellent for accessing the city center, but it can be noisy. The dining options vary from exceptional to limited, utilizing nearby facilities for breakfast. The overall experience includes some maintenance issues and challenging accessibility during busy times.
Rooms
7.0
The room for five was great, very spacious, and had extremely comfortable beds, though the bunk bed stairs were not ideal.
Service
6.0
The service ranged from rude behavior to super helpful and friendly assistance, with mixed experiences.
Location
8.0
The hotel's location is great for exploring the city center, being close to transport options and key attractions, though noise can be a drawback.
Dining
8.0
The dining experience varied from fine with interesting options nearby to exceptional, providing lots of variety.
Facilities
5.0
The facilities showed some maintenance issues, including slippery floors and challenging accessibility during peak times.
Amy
United States,
December
2023
8.4/10
The hotel is very conveniently located in the heart of Madrid, near the vibrant Chueca district and just a short walk from the Gran Via metro station. The rooms are clean and well-kept, although they lack some essential amenities like complimentary water bottles and coffee/tea makers. The service is top-notch, with staff going out of their way to offer a warm welcome and attentive assistance. The dining options, while enjoyable with good quality choices, may be a bit slow due to limited staff. Overall, it's a great value for a stay in the bustling city center of Madrid.
Rooms
7.0
The room was nice and clean but a bit fusty.
Service
9.0
The service was fantastic, with helpful and accommodating staff.
Location
10.0
The hotel couldn't be more central, providing easy access to the attractions and lively atmosphere of Madrid.
Dining
8.0
The dining experience was good for the price, offering a variety of choices of good quality, despite some service delays.
Facilities
8.0
The facilities are efficient and friendly, from room service to laundry services.
Mickey
United Kingdom,
November
2023
7.8/10
The hotel is conveniently located in the city center, offering easy access to Madrid's attractions. The rooms, part of a bakery during the day, are small but clean with all the necessary amenities, although they can be noisy at times. The staff is helpful, although there were some language communication issues. The dining experience exceeded expectations with a good variety of hot and cold items, despite not being a buffet.
Rooms
7.0
The rooms are small but clean with all the amenities.
Service
7.0
The staff was really helpful, but had trouble communicating in English.
Location
8.0
The location is fantastic for exploring Madrid and all it has to offer, although it can be noisy at night.
Dining
9.0
The dining experience was excellent with lots of variety, although not a buffet.
Facilities
Tim
United Kingdom,
October
2023
8.6/10
The hotel rooms were a bit noisy due to windows not closing well, and a bit fusty, but I appreciated the nice lighting and decoration. The staff was very helpful and accommodating, responding well to my needs. The location was perfect, just around the corner from Gran Via and metro stations, providing easy access to the city. The dining experience was excellent with a variety of delicious choices. Overall, a comfortable stay with some minor room issues.
Rooms
7.0
The rooms had some noise due to windows not closing well and felt a bit fusty, but the lighting and decoration were nice.
Service
9.0
The staff was very helpful and accommodating, responsive to my needs.
Location
10.0
The location was perfect, close to Gran Via, metro stations, and shops, making it convenient to explore the city.
Dining
9.0
The dining experience was excellent with a variety of delicious choices.
Facilities
8.0
The facilities were good, with all the necessary amenities available.
Henry
United States,
October
2023
6.4/10
My stay at this hotel was a mixed experience. While the location was superb, being right off the Gran Via and very convenient for getting around, the rooms were a letdown due to noise issues and lack of amenities. The service from the hotel staff was friendly and quick to respond, although the noise levels from staff activities were a downside. The dining was a pleasant surprise with tasty options but could use more variety. Overall, the hotel offers value for money with its ideal location but falls short in room amenities and noise levels.
Rooms
5.0
The rooms were noisy, dirty, and lacked amenities, with street noise penetrating even on off Gran Via days.
Service
7.0
The hotel staff were friendly and quick to respond but noisy during their activities.
Location
8.0
The location defines the hotel's value, being right off the Gran Via and very easy to get around.
Dining
7.0
The dining experience was a pleasant surprise with tasty options but lacking variety.
Facilities
6.0
Brian
United States,
October
2023
8.6/10
The hotel is situated in an exceptional location, very central and close to the Gran Via Metro station. The rooms are truly excellent, exceeding expectations with new carpets or laminate wood flooring. The service is super friendly and helpful, making it ideal for sightseeing in Madrid. The dining experience reaches expectations with a good spread, while the facilities meet the standards expected for visiting tourist hotspots.
Rooms
9.0
The rooms are really excellent and exceed expectations with new carpets or new laminate wood flooring.
Service
9.0
The staff is super friendly and helpful, ideal for sightseeing in Madrid.
Location
9.0
The location is excellent, very central and close to Gran Via Metro station.
Dining
8.0
The dining is also really good and reached our expectations with a good spread.
Facilities
8.0
The facilities meet the standards expected for visiting tourist hotspots.
Bruce
United States,
August
2023
7.6/10
My stay at the hotel was a mixed experience. The location was fantastic, right in the heart of the city with easy access to attractions, restaurants, and shopping. The rooms, however, were a bit tired and small, and the noise could be bothersome late at night. The dining experience was fabulous, but there were some issues with the service.
Rooms
6.0
The rooms were exactly as expected, but they looked tired and needed some decorating. The size was quite small, to the point where you could practically take a shower from the bed.
Service
7.0
While the staff was lovely and friendly, there were some lapses in service such as tea cups not being washed or replaced. There was also a sense of denial and defensiveness in handling issues.
Location
8.0
The hotel's location was excellent, very central, just off Gran Via and close to the city center, metro station, restaurants, shops, and sights. However, noise from the surroundings could be disruptive for guests seeking a quiet location.
Dining
9.0
The dining experience was amazing, offering delicious dishes as shown on the poster. You couldn't ask for more from the meals available at the hotel.
Facilities
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
John
United States,
August
2023
7.6/10
This hotel had its ups and downs. The rooms were clean and easily accessible with the elevator; however, they were a bit small for a family of 4 compared to other properties in the same chain. The service was top-notch with excellent attention from the personnel, always friendly and attentive. The location, while very convenient, could get noisy late at night, so it might not be the best choice for those seeking a quiet stay. The dining experience had its highs and lows.
Rooms
7.0
The rooms here were clean and easily accessed with the elevator, but they felt a bit cramped for a family of 4.
Service
9.0
I received excellent attention from the personnel; they were very friendly and always ready with directions and recommendations.
Location
8.0
The hotel is very conveniently located just off Gran Via, making it ideal for exploring the city; however, it can get quite noisy late at night.
Dining
6.0
The dining experience had its ups and downs; the pastry in the breakfast room was delicious, but the service could be slow with only one staff member serving the whole party.
Facilities
8.0
Raymond
United Kingdom,
July
2023
9.0/10
The hotel offers modern and clean rooms, though they might need a little updating. The service is exceptional with a professional and warm welcome. The location is excellent, very central and close to key attractions. Dining is enjoyable with a variety of fresh choices available. Overall, a comfortable stay with friendly staff.
Rooms
8.0
The rooms are very neat, though they could use some updating.
Service
9.0
The service was really nice, always ready with directions and recommendations.
Location
10.0
The location is great, centrally located for all major tourist sites and amenities.
Dining
9.0
The dining experience was worth it, with a variety of fresh and tasty options.
Facilities
9.0
The facilities are diverse and inclusive, catering to various needs.
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